Shipping & returns

We want you to love your purchases and we understand sometimes an item may not work for you. To ensure your complete satisfaction, we readily accept returns and exchanges. We are available to answer any questions you may have at (830) 383-1040, but know that our business hours vary from day to day, so for prompt attention please email us at [email protected] and we will be sure to respond back to you.
 
Shipping is a flat rate based on the weight of the package, which is $3 a pound, with a maximum charge of $18.
 
Please be sure all returned items are accompanied by the invoice or packing slip and are returned un-worn and undamaged, with original tags attached. Kindly note the reason for your return on the back of the provided packing slip. If you are returning a gift purchased by someone else, please make sure we have your contact information including name, phone number and email address (plus mailing address if requesting an exchange).
 
Please mail to: Fancy Goat, 411 East Main, Fredericksburg, TX 78624. Regular-price items
 
We appreciate any opportunity to take care of you and hope you are completely satisfied with your purchase. If you need to make a return, please make sure all items are accompanied by the receipt, invoice or packing slip and are un-worn and undamaged, with original tags attached. Returns accompanied by the receipt are eligible for your preference of a refund, exchange or store credit. Without a receipt, we will happily offer an exchange or store credit at the current selling price.